Shipping

All designs are hand made to order. Processing time will be 5-7 days.

Orders will be received 2-3 business days from the date that it is shipped out, not from the date that it is placed. When your order has been shipped, you will receive an email with tracking information.

We offer USPS Priority Mail to most locations. Your shipping cost is displayed at point of checkout. 2-day shipping will be offered on all orders with a flat rate of $7.80.

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct.  We do not take responsibility for the incorrect information.  If the package is returned non-deliverable we will issue a store credit for the net pice of your items minus the shipping charge.

Shipping fees are non-refundable.  If you refuse any shipments from Jean Vashon, you will be held responsible for the original shipping charges, plus cost of returning the package to us.  This amount will be deducted from your merchandise credit.  We do ship to any PO Box via USPS.

If your tracking information states that your package was delivered and you have not received it, you must address this with The United States Postal Service.  Jean Vashon does not hold responsibility for packages that state to be delivered, nor do we issue refunds/credit for packages that state being delivered.